Skip to main content
Pro: How Clients Interact With Their Gallery & How Galleries Collect Reviews

Get a glimpse at the client experience when they open a Gallery you send. Plus, find out how Smiler collect reviews for you automatically

Updated over 4 months ago

Providing an excellent client experience extends beyond the photoshoot. Smiler ensures that your clients can easily view, download, and share their photos through a beautifully organized and mobile-friendly gallery.

How Clients Interact with a Smiler Gallery

1. Client Gallery Access:

  • After sending the gallery link to your client, they can access their photos by clicking the link on their device.

  • The gallery is optimized for viewing on desktops, tablets, and mobile devices, ensuring a smooth experience regardless of the device used.

2. Gallery Interaction:

  • Clients can view their photos in a beautifully organized grid layout.

  • Clicking on a photo enlarges it for a closer look, and they can navigate through the gallery in overview or full-screen mode.

  • Clients have the option to download individual photos or the entire gallery. This flexibility allows them to choose their preferred photos for printing or sharing.

  • If you send a gallery with watermarks, clients can preview the photos with the watermarks applied.

    • They can either add individual photos to their cart with the pricing you’ve set, or purchase all of the photos at the package pricing you’ve set.

3. Gallery Consent & Feedback

  • Clients are automatically asked to give you consent to use their photos in your marketing efforts. This saves you the hassle of sending a dedicated consent contract, and lets Smiler know that it can add the gallery to your Storefront.

  • Clients can leave you a star rating and written review directly within the gallery link. Their review will appear on your Storefront automatically.

    • To grow your credibility, consider contacting past clients and inviting them to leave you a review and provide consent to use their photos. To do this, create a Smiler Gallery with their photos and send it to them.

Benefits and Use Cases

  • Enhanced Client Experience: The user-friendly interface ensures that clients can easily navigate and enjoy their gallery. This positive experience can lead to higher client satisfaction and repeat business.

  • Marketing Consent: Simplifying the process for clients to give consent for marketing use helps you build a robust portfolio with real client work, enhancing your credibility.

  • Cross-Device Compatibility: The optimized gallery ensures that clients can access and enjoy their photos on any device, making it convenient for them to share their experience with others.

  • Immediate Feedback: The integrated review feature encourages clients to leave feedback promptly, helping you gather testimonials that can attract new clients.

Did this answer your question?