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Photographer Suite
FAQ
Frequent Asked Questions
Frequent Asked Questions
Updated over a week ago

Click on the question below and the answer will unfold:

Is it free to use the photographer suite?

Yes, the Smiler Photographer Suite includes free features and tools to help you manage your photography business. With the free download gallery you can create & share photo galleries with your clients free of charge.

For some features we charge a 6% transaction fee. This small fee will only be charged upon making a sale. For example when you create and share a watermark protected gallery and your customer purchases the photos, then the 6% transaction fee will apply.

What is the difference between a 'free download gallery' and 'watermark protected gallery'?

  • Free Download Gallery:

    • Allows clients to download images without any watermarks.

    • Ideal for situations where you want to provide unrestricted access to high-resolution images all from one place so you don´t have to use platforms.

    • Free of charge

  • Watermark Protected Gallery:

    • Adds a watermark to the images, preventing clients from downloading the images without purchasing or obtaining permission.

    • 6% transaction fee applies

The choice between the two depends on your preferences and the nature of the content you're sharing with your clients.

Also, you can use a combination of both. For example, you already set up a price agreement with your client for several photos, the client made the payment, and in that case, you can send the client a free download gallery.

Now, imagine you have extra photos that you want to sell to the same client, in that case, you can create an additional watermark protected gallery with a set-up price. The client will be able to download the images once they make the payment.

How do I prepare files for upload?

  • File naming and metadata:

  • Ensure your files are appropriately named and include relevant metadata for easy identification and search ability.

  • File format:

    • Smiler supports JPEG in high resolution. Ensure your files are in a compatible format.

  • Resolution and quality:

    • Upload high-resolution images for optimal viewing.

How do I obtain information about payments?

  • Payment setup:

    • Update your payment details in your profile. You can do this by accessing your account settings within the Smiler Photographers Suite Dashboard. It's important that you update your pay out details, so when you make a sale, your earnings can automatically be transferred into your bank account. For full instructions, check out this payment set-up article.

  • Payments specifications:

    • When you receive payments, Smiler automatically generates payment specifications detailing the transaction.

  • Access my Earnings:

    • Navigate to your Smiler dashboard and locate the "My Earnings" section to access and view detailed payments information for each transaction.

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