Redeeming a voucher is easy and straightforward. You have 3 ways to do so.
The first one is by scanning a QR code that was sent to your customers right after they booked a photoshoot with Smiler. This QR code will be on the customer voucher.
But if your customer is unable to find this QR code for any reason you can also manually register a photoshoot by filling in the unique voucher code associated with their photoshoot.
Look into the bookings you have associated with your account and select the right customer.
1. Scanning the QR code
First, go into your Smiler photographer app. It will open on the main page “Shoot” in which you can register your photoshoot. Click the pink button.
Then Click on the “Scan client’s QR” button.
You will then access the scanning portal. Your camera will automatically open once you have given the authorization and you can now scan your customer's QR code.
After you have scanned the QR code a screen will appear asking you to confirm your customers information. Feel free to show them to make sure everything is registered correctly.
Once everything is confirmed click “Submit and complete” to register the shoot in your account.
2. Manually registering your client
First, go to the “Schedule” tab of your app. There you can see the booking you wish to register for. Click on the 3 grey dots on the right to access the details option.
You can now click on “Details” to gain access to the voucher code.
Once you are in, you can look for the voucher code and click the copy button next to it. A green screen will appear at the top of the page, stating the code was successfully saved to your clipboard.
Once the code is copied, follow the same steps as for scanning a QR code. But this time, you will paste the code in the area called "Voucher code". A screen will appear asking you to confirm your customers' information. Use the opportunity to check with your customers to make sure their information is put in correctly.
You can then click "Submit and complete" for your shoot to be registered.
3. Find booking in your schedule
First go to your Smiler photographer app to the main page, “Shoot” and click the pink button.
Click on “Find booking in schedule”. This will open a menu showing all your recent photoshoots.
After you have selected a booking, a screen will appear asking you to confirm your customers information. Feel free to show them to make sure everything is registered correctly.
Once everything is in order click “Submit and complete” the shoot will now be saved in your account.
