> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.joinsmiler.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to register your booking customers

Redeeming a voucher is easy and straightforward. You have 3 ways to do so.

* The first one is by **scanning a QR code** that was sent to your customers right after they booked a photoshoot with Smiler. This QR code will be on the customer voucher.  
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* But if your customer is unable to find this QR code for any reason you can also manually register a photoshoot by **filling in the unique voucher code** associated with their photoshoot.  
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* Look into the **bookings you have associated with your account** and select the right customer.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/2/d/452d55bf04ef8400/7ba952d9-06ee-4ec8-b2bc-0e4ee2_160v0f6.jpg)](https://downloads.intercomcdn.com/i/o/967142926/da482a5fcfa4941209591b6f/screen.jpg?expires=1751512500&signature=b1ed1d24a0b05d1a46aeb30bc7cd3c6b3f7264866ebb0f043e0c1dd416c929d3&req=fSYgF818lINZFb4f3HP0gDvA9XqA%2FY%2FkvOhbvNBE%2Bmo4en03nSO3S35iP%2BaX%0AY1ZtJBUoI7tJ1cmarw%3D%3D%0A)

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**1. Scanning the QR code**

* First, go into your Smiler photographer app. It will open on the main page “Shoot” in which you can register your photoshoot. Click the pink button.  
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* Then Click on the “**Scan client’s QR**” button.  
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* You will then access the scanning portal. Your camera will automatically open once you have given the authorization and you can now **scan your customer's QR code**.  
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* After you have scanned the QR code a screen will appear asking you to confirm your customers information. Feel free to show them to **make sure everything is registered correctly.**  
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* Once everything is confirmed click “**Submit and complete**” to register the shoot in your account.

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/3/c/3a3cc3ba617a7e00/13032ab0-fb3f-478d-913f-e8272f_6hq0qy.jpg)](https://downloads.intercomcdn.com/i/o/967143577/29c0eaa77be6c23a06562326/screen+2.jpg?expires=1751512500&signature=a6347c2ada4e766c0a2b6507b31dc2ea0337b9b1160aade1d82feaa14b31d188&req=fSYgF819mIZYFb4f3HP0gFYZH6Hwm9E1w7B21udb21u%2Br0NH8Sp%2FQXF35jUO%0AxnBi5dG46zr9yLItHg%3D%3D%0A)

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**2. Manually registering your client**

* First, go to the “**Schedule**” tab of your app. There you can see the booking you wish to register for. Click on the 3 grey dots on the right to access the details option.
* You can now click on “**Details**” to gain access to the voucher code.
* Once you are in, you can look for the voucher code and click the copy button next to it. A green screen will appear at the top of the page, stating the code was successfully saved to your clipboard.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/a/0/fba02686e8e99000/7c8d90e6-d0b8-459a-92ea-365a5d_1hotojx.jpg)](https://downloads.intercomcdn.com/i/o/967144460/a3d3bc1ac1ab6b10548897d4/screen+4.jpg?expires=1751512500&signature=80043e03f1d3f80fa0c770a875c6858058c73132fc8bee378c00eec30a8526e9&req=fSYgF816mYdfFb4f3HP0gNxXHUcR8VPWt3%2BPFFsp0i0ga5DmFO7H8ZNDW3p7%0Aae%2FiTN91Ri9LiaRsMA%3D%3D%0A)

* Once the code is copied, follow the same steps as for scanning a QR code. But this time, you will paste the code in the area called "**Voucher code**". A screen will appear asking you to confirm your customers' information. Use the opportunity to check with your customers to make sure their information is put in correctly.  
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* You can then click "**Submit and complete**" for your shoot to be registered.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/8/a/d/68adb9b1e51be000/aa90cf32-27ce-4a1f-bac0-a53028_1y93upb.jpg)](https://downloads.intercomcdn.com/i/o/967144795/eba41272387618ee01d003fe/screen+3.jpg?expires=1751512500&signature=b852a4dee5d15f4fc1db82568374b549f9e4f84534c3adee91eb530d607e9723&req=fSYgF816mohaFb4f3HP0gAZducjrRIUyFh50rd5GmqTzHci4RmSMckXec92t%0AFUqBdf0KstyjGQER1Q%3D%3D%0A)

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**3. Find booking in your schedule**

* First go to your Smiler photographer app to the main page, “**Shoot**” and click the pink button.
* Click on “**Find booking in schedule**”. This will open a menu showing all your recent photoshoots.
* After you have selected a booking, a screen will appear asking you to confirm your customers information. Feel free to show them to **make sure everything is registered correctly**.
* Once everything is in order click “**Submit and complete**” the shoot will now be saved in your account.

[![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/9/b/ef9b2d19ebd60000/b310446c-2f94-4ca0-bd28-cd0c27_1k7bq46.jpg)](https://downloads.intercomcdn.com/i/o/967145156/60189a6fd94609e4e3b0a8d2/screen+5.jpg?expires=1751512500&signature=f5bf59e6ab93c02a905c8c9245839bb62187f2602fa5b606d8dd170503256f2b&req=fSYgF817nIRZFb4f3HP0gG8Gs5%2BjR17%2FNhfkniIW40t8QD%2BnB5impR5AKfXw%0AayvcLcm4tJYI1BI9Bg%3D%3D%0A)